How should a social worker respond to an elderly client who continually calls after their first meeting with trivial questions?

In responding to an elderly client who repeatedly calls with trivial questions, the most appropriate approach is to offer the client the option to schedule an earlier visit. This response acknowledges the client's need for support and demonstrates the social worker's availability and commitment to assisting them.

By suggesting an earlier meeting, the social worker provides a proactive solution to the client’s concerns, ensuring they feel heard and valued. This approach also allows for a more comprehensive discussion of their questions and worries in a supportive environment, which is particularly important when working with elderly individuals who may be experiencing anxiety or feelings of isolation.

Additionally, this response fosters a sense of collaboration and trust between the client and the social worker, which is essential in building a strong therapeutic relationship. It encourages open communication and reassures the client that they are not alone in navigating their concerns. This choice effectively balances the client’s immediate needs with the practicalities of scheduling, making it a thoughtful and professional response.